Our website is still working as usual and we are still providing our customers with the best service possible from a safe environment.
The safety of both our customers and staff remains our highest priority at this time. Our distribution centre is following strict social distancing measures in order to despatch orders reliably and safely during this period. Royal Mail continues to follow procedures for safe handling of mail and parcels with contact free delivery.
The charge for UK standard postage and packing is £3.95. Our standard delivery time is usually 48-72 hours. If we receive an order on our website before 2pm we aim to despatch the order the same day.
Please be advised that during busier periods such as sale or Christmas, some parcels may take slightly longer to be delivered.
Please note that all orders are delivered by Royal Mail.
If you require a Next Day delivery service this can be selected at the confirm and pay stage of our checkout. For this service we charge £7.95 and orders must be placed before 2pm to qualify.
Next Day orders placed on a Friday are delivered on a Monday and Next Day orders placed on Saturday or Sunday are delivered on the following Tuesday. Next day orders placed on a Bank Holiday Monday will be delivered the following Wednesday. Please note that all Next Day orders require a signature upon delivery.
Unfortunately we cannot offer Next Day Delivery to postcodes beginning with GY, HS2, IM, JE, KW16-KW17, PA61-PA75, PA78, PH30, PH41-PH44 and ZE2-ZE3.
Please note that we do offer an International Delivery Service; delivery to Europe will cost £12.00, America will cost £15, the Rest of the World will cost £20.00.
The recipient may then have to pay customs or VAT charges and a handling fee in the receiving country before they can claim the parcel. These charges will depend on the country the order is sent to and charged at the time of delivery.
Overseas orders are sent by airmail. Approximate delivery times are:
We are unable to deliver to PO box addresses.