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Delivery Information

Coronavirus Update

We are closely following the advice from the government and local authorities during this time of uncertainty.


Our website is still working as usual and We are still providing our customers with a prompt and safe delivery from a safe environment.
Please note delivery companies have their own procedures put in place to make sure the handling and delivery of your parcel in a safe and fair way.

The safety or our customers and staff is something we at Silver by Mail take very seriously and if you have any queries or concerns please do not hesitate to contact us.

 

The charge for UK standard postage and packing is £3.95.

Our standard delivery time is usually 48-72 hours. If we receive an order on our website before 2pm we aim to despatch the order the same day.

Please be advised that during busier periods such as sale or Christmas, some parcels may take slightly longer to be delivered.

The last date for standard delivery being the 20th of December (before 2pm) and special next day delivery until Monday the 23rd (before 2pm).

Please note that all orders are delivered by Royal Mail.

If you require a Next Day delivery service this can be selected at the confirm and pay stage of our checkout. For this service we charge £7.95 and orders must be placed before 2pm to qualify.

Next Day orders placed on a Friday are delivered on a Monday and Next Day orders placed on Saturday or Sunday are delivered on the following Tuesday. Next day orders placed on a Bank Holiday Monday will be delivered the following Wednesday. Please note that all Next Day orders require a signature upon delivery.

Unfortunately we cannot offer Next Day Delivery to postcodes beginning with GY, HS2, IM, JE, KW16-KW17, PA61-PA75, PA78, PH30, PH41-PH44 and ZE2-ZE3.

Please note that we do offer an International Delivery Service; delivery to Europe will cost £12.00, America will cost £15, the Rest of the World will cost £20.00.

Overseas orders are sent by airmail. Approximate delivery times are:

  • Eire 10 days
  • Europe 10 days
  • USA/Canada 14 days
  • Elsewhere 14 days

We are unable to deliver to PO box addresses.