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Customer Services

Overseas Orders

We accept orders for delivery to most parts of the world. Posting and Packing charges are adjusted automatically when entering details of the delivery country at the checkout.

Overseas orders will be sent via Royal Mail International Signed For. This means that parcels will need to be signed for by someone at the delivery address. For this reason, we cannot send parcels to PO Boxes.

Please note that delivery to Europe will cost £12.00, America will cost £15 and the Rest of the World, £20.00.

Overseas orders are sent by airmail. Approximate delivery times are:

  • Eire 10 days
  • Europe 10 days
  • USA/Canada 14 days
  • Elsewhere 14 days

Overseas Returns


Unfortunately, any parcels returned from an international address will be at your own cost. As stated above, we also recommend a free receipt of postage be obtained when returning orders from overseas as we will not accept responsibility for parcels lost in transit.

For the overseas returns address, please contact customer services on 0345 307 3297 or contactus@silver.uk.com